PHONE SYSTEM | VIDEO | LIVE CHAT
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.
Useful features
Tools that help you succeed
Call Flow Designer
AUTOMATE CALL FLOWS
CREATE VOICE APPS
By utilising 3CX’s Call Flow Designer you can handle incoming calls effectively, efficiently and much faster. Here are just a few examples of how 3CX can improve your customer service:
- Call routing based on customer authentication
- Automatic outbound dialler
- Callback scheduler
- Credit Card Authentication
- Phone Orders
- Surveys
- Automated Text to Speech & Speech to Text in 120 languages
CRM Integration
BOOST CUSTOMER SERVICE
KNOW WHO’S CALLING
3CX CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more!
This is how it can help you:
- Call journaling
- Creates a new customer record for new numbers
- Saves agents time searching
- Chat journaling when using 3CX Live Chat
- Call logging in your CRM records - even when using 3CX Apps!
Hotel PBX
3CX HOTEL PBX
DELIVER 5* COMMUNICATION
3CX’s hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimised for internal and guest communication with features such as:
- Check-in/out of Guests
- Sets extension to match guest name
- Billing of external calls
- Scheduling of wake-up calls
- Blocking of external calls in vacant rooms
Plans & Pricing
Choose the 3cx plan that suits you best.
3CX SMB
Small Business
- Call Queues
- Multi-level IVR
- Deskphone support
- Call & Chat Reporting
- Listen Whisper Barge In
- SMS/MMS Support
- Any number of Deskphones
3CX FREE
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
- Live Chat
- Team Messaging
- Video Conferencing
- Holiday & Business Hours Routing
- 3CX Talk Links
- Mobile & Desktop Apps
- Ring Group & Welcome Message
- Max 3 Deskphones
3CX PRO
Professional
- Option to install on premise or self-host
- Dedicated Installation
- Call Recording
- CRM Integration
- Hot Desking
- Microsoft 365 Integration
- SMS & MMS
3CX SMB
- Call Queues
- Multi-level IVR
- Deskphone support
- Call & Chat Reporting
- Listen Whisper Barge In
- SMS/MMS Support
- Any number of Deskphones
3CX FREE
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
- Live Chat
- Team Messaging
- Video Conferencing
- Holiday & Business Hours Routing
- 3CX Talk Links
- Mobile & Desktop Apps
- Ring Group & Welcome Message
- Max 3 Deskphones
3CX ENT
Enterprise
- Custom IP Phone Logo
- MS Teams
- Skill-based Routing
- Start / Stop Call Recording
3XC PRO
- Option to install on premise or self-host
- Dedicated Installation
- Call Recording
- CRM Integration
- Hot Desking
- Microsoft 365 Integration
- SMS & MMS
3CX SMB
- Call Queues
- Multi-level IVR
- Deskphone support
- Call & Chat Reporting
- Listen Whisper Barge In
- SMS/MMS Support
- Any number of Deskphones
3CX FREE
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
- Live Chat
- Team Messaging
- Video Conferencing
- Holiday & Business Hours Routing
- 3CX Talk Links
- Mobile & Desktop Apps
- Ring Group & Welcome Message
- Max 3 Deskphones
GET A QUOTE
Customize 3cx plan
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